Mental Health and Recovery Services Division Manager

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Job Description
MENTAL HEALTH AND RECOVERY SERVICES DIVISION MANAGER
(Administrative Manager III)
In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:
Effective July 1, 2022 - 3.5% increase
Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 1, 2022 - 0.5% decrease
This recruitment is open to the public
for a minimum of five (5) business days and is scheduled to close at 11:59 PM (PST) on March 1st, 2022
. Applicants are encouraged to apply immediately.
The open
eligible list established by this recruitment will be used to fill current and future Administrative Manager III positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County .
HEALTH CARE AGENCY
The County of Orange
, Health Care Agency (HCA)
is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Correctional Health, Director's Office, Finance & Administrative, Medical Health, Mental Health & Recovery, Public Health, and Strategy & Special - is committed to meeting the health needs of the diverse Orange County community.
MENTAL HEALTH AND RECOVERY SERVICES (MHRS)
Mental Health and Recovery Services
(MHRS) provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug use and mental health care. MHRS includes the following hiring Divisions: Adult and Older Adult Behavioral Health
(AOABH) provides recovery oriented behavioral health services to adults and older adults with serious mental health problems or substance use disorders. Services emphasize individual needs, strengths, choices and involvement in service planning and implementation, and include but are not limited to, crisis intervention, assessment, evaluation, case management, individual and group therapy, substance use disorder treatment, medication support, rehabilitation, linkage, placement and specialized residential services.
Children, Youth, and Prevention Services (P&I)
provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families.
Mental Health Services Act (MHSA) and System Support and Planning Office (MSSP)
provides technical assistance and strategic development support to Behavioral Health Services. Responsibilities include monitoring pending and approved legislation related to behavioral health, working with BHS leadership and management to ensure compliance with Proposition 63 regulatory requirements, promoting the training and development of the behavioral health workforce, providing BHS program evaluation support, engaging local stakeholders - particularly those from diverse underserved and unserved cultural groups and ethnic communities - to provide meaningful input on community needs, and interacting with other HCA Service Areas, the state and/or other counties to coordinate activities.
Authority & Quality Improvement Services (AQIS)
supports programming in the other two MHRS function areas: Adult and Older Adult Behavioral Health (AOABH) and Children, Youth and Prevention Behavioral Health (CYPBH) Services. It supports MHRS' two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal Organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming. AQIS is comprised of two parts, the AQIS Support Teams division and the AQIS Data Support teams The AQIS Support division includes the AOABH Support, CYBH Support, Managed Care Support, and SUD Support Teams. The Data Support teams in AQIS include the IRIS Liaison, Office Coordination, Health Information Management (HIM), and Data.
THE OPPORTUNITIES
MHRS is looking for experienced and dynamic leaders to work with County and community partners and ensure MHRS programs provide consistent, appropriate levels of care; access to services; and/or compliance with the MHSA. The positions will oversee a whole division involving multiple sites and/or programs and will provide guidance, clinical and administrative supervision to other managers and/or supervisors responsible for day-to-day operations.
Additional duties include:
Managing a combination of County and contracted programs and responding appropriately to Human Resources issues
Developing and implementing qualitative and quantitative measures to monitor and evaluate program outcomes
Reviewing program data and performance outcomes to formulate recommendations and strategies for improving operations and/or services
Overseeing and managing large budgets and the allocation of program resources to ensure that mandated services are provided in a cost effective, client focused manner
Maintaining awareness of changes in the political climate and ability to work effectively and collaboratively with government officials, business partners and public stakeholders while responding to new challenges
Maintaining awareness of changes in the political climate and ability to effectively work collaboratively with government officials, business partners, public stakeholders while responding to new challenges
Working collaboratively with Authority and Quality Improvement Services (AQIS) staff to oversee program compliance with Medi-Cal/Medicare documentation and treatment requirements, quality management activities and audits, and/or AOABH and Children, Youth and Prevention Behavioral Health Services to ensure compliance with MHSA regulations and requirements
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will possess six (6) years of progressive experience managing behavioral health programs and/or related operations and leading a large team and/or multiple teams. The ideal candidate will also have demonstrated leadership skills as well as outstanding interpersonal and communication skills. Valid registration as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist may be desirable for some positions.
In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies:
Beh
avioral
Health Knowledge l Experience
Interpreting and implementing laws, regulations, policies and procedures concerning health care regulations
Extensive knowledge of behavioral health including current issues, challenges and trends
Software proficiency with Microsoft Word, Excel and Outlook
Management Skills
Using appropriate judgment, data, and risk management skills in making business decisions and formulating policy recommendations for achieving positive business outcomes
Analyzing problems and proposing solutions while dealing with changing priorities
Managing programs within regulatory and budgetary guidelines, in collaboration with program support/budget
Identifying department needs; and the development, design and implementation of program objectives, policies and procedures, compliance and audits
Partnering with Human Resource Services in handling personnel issues
Leadership l Supervision Skills
Ensuring that individual performance action plans are aligned to BHS business strategies
Developing, mentoring, motivating, supervising and evaluating performance of staff
Clarifying performance expectations (e.g. roles, responsibilities, standards and goals) collaboratively with staff
Acknowledging and recognizing staff contributions, accomplishments and superior performance
Ensuring that staff have the resources they need and that the workforce as a whole has the capacity and diversity to meet current and long-term objectives
Communication Skills
Communicating effectively on sensitive issues, demonstrating excellent judgment and diplomacy, leading to successful outcomes
Building effective working relationships inside and outside the organization and dealing effectively with various levels of the organization
Producing clear, informative and concise written documents, emails, project status reports and briefs
Presenting information and materials to various types of audiences including but not limited to, public official meetings, commission hearings and stakeholder public meetings
MINIMUM QUALIFICATIONS
Click here
for information on the minimum qualifications for the Administrative Manager III classification.
PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS
Click here
to view the Physical, Mental, and Environmental Conditions for the Administrative Manager III classification.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview
| SOI
(Weighted 100%)
Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID 19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows:
Workers who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or
to wear a mask and undergo weekly COVID-19 testing .
Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-19 testing.)
The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position.
Email Notification
Email
is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with governmentjobs.com and ocgov.com. If your email address should change, please update your profile at ****Frequently Asked Questions
Click here
for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please ****
or ****
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Closing Date/Time: 3/1/2022 11:59 PM Pacific
Job Address
Orange County
California
United States
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About Orange County, CA
Orange County's 3 million residents enjoy a nearly perfect climate in which parks and beaches provide abundant opportunities for outdoor activities.
Orange County is the home of exciting professional sports, a wide range of tourist attractions and quality venues for visual and performing arts. Orange County boasts a thriving business economy and a well educated work force.
The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation.
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