Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Albuquerque, NM
View more jobs in New Mexico

Job Details

Digital Channel Sales Strategy And Transformation Lead - Louisville KY or Remote

Location
Albuquerque, NM, United States

Posted on
Dec 10, 2021

Apply for this job






Profile

Job Information
Humana
Digital Channel Sales Strategy And Transformation Lead - Louisville, KY or Remote
in
Albuquerque
New Mexico
Description
The Digital Channel Sales Strategy and Transformation Lead enhances the consumer experience by architecting experiences and building capabilities that will positively impact our customers. The Digital Channel Sales Strategy and Transformation Lead works on problems of diverse scope and complexity ranging from moderate to substantial.
Responsibilities
The Digital Channel Sales Strategy and Transformation Lead leads transformations and sales experience improvement development for a best in class healthcare consumer experience that will drive the future vision of the company's core businesses. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Performs competitor/industry research leveraging both public and non-public sources
Builds strong collaborative business relationships
Negotiates and applies skills to exercise influence over others decisions without express authority and influences mass change management
Provides a data driven approach to digital channel strategy based on inputs such as web analytics, call center data, client feedback etc.
Analyzes and synthesizes key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive strategy
Works closely with peer product groups on major business initiatives requiring complex, multi-faceted solutions
Critically evaluates information gathered from multiple sources and ensures consistency; determines cross impacts; distinguishes user requests from the underlying user needs
Facilitates the execution of cost/benefit analyses in support of decisions
In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
Medical Benefits
Dental Benefits
Vision Benefits
Health Savings Accounts
Flex Spending Accounts
Life Insurance
401(k)
PTO including 7 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
And more
Required Qualifications
Bachelor's degree
6 years of strategy and transformation experience
2 years of project leadership experience
Experience leading programs
Advanced knowledge of Microsoft PowerPoint, Excel and Word
Detail oriented with excellent organizational and project management skills
Demonstrated ability to make independent judgments
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Master's Degree in Business, Public Health, or Public Administration
Program and/or Project Management experience
Member/Consumer design experience
Additional Information
This position will be on Eastern Time hours.
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination or commit to testing protocols
*OR  *
Provide proof of applicable exemption including any required supporting documentation
​​Medical, religious, state and remote-only work exemptions are available.
Work at Home/Remote Requirements Must ensure designated work area is free from distractions during work hours and virtual meetings Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance is required.
Our Hiring Process
As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews
If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m (satellite and/or wireless internet connections are NOT permitted for Work at Home roles) and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process. #ThriveTogether #WorkAtHome
Alert:
Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.
Humana is more than an equal opportunity employer, Humana's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our Humana roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.
Scheduled Weekly Hours
40

Company info

Sign Up Now - HealthcareCrossing.com

I found a new job! Thanks for your help.
Thomas B - ,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HealthcareCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HealthcareCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 HealthcareCrossing - All rights reserved. 169 192