Location
West Palm Beach, FL, United States
Posted on
Sep 24, 2022
Profile
Job Information
Humana
Sales Support Representative
in
West Palm Beach
Florida
Description
Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Responsibilities
In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 20-25 Medicare Sales Agents, as well as, our external agents. Decisions require good time management to prioritize requests, create and organize processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments.
Some duties include: answering phones, greeting customers/members, planning activities, coordinating/leading minimal center activities each month, recording visits to the Retail Center in CRM system, creating marketing materials upon request (including flyers and business cards), ordering marketing materials, pulling data and creating reports, preparing for meetings and recording notes, and completing general administrative duties.
Required Qualifications
1 year of administrative experience
Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials used during Annual Election Period (AEP)
Prior experience with technology to include high level use of laptop, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources
Must reside within a daily commutable distance of the assigned market office
Preferred Qualifications
Associates or Bachelor's Degree
1-3 years of experience working in sales, marketing or a related field
Healthcare industry experience
Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance
Additional Information
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from **** with instructions on how to add the information into your official application on Humana's secure website.
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Humana Perks:
Full time associates enjoy
Annual bonus plan
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays
401(k) retirement savings plan with a competitive match
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more!
Scheduled Weekly Hours
40
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****
Company info
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