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Job Details

Divisional Chief Medical Officer

Location
Metairie, LA, United States

Posted on
Dec 10, 2021

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Profile

Description

Responsibilities

Humana's Primary Care Organization is one of the largest and fastest growing value-based, senior primary care groups in the country, providing care to over 200,000 seniors across 175 sites in a growing number of states through CenterWell & Conviva centers. Our primary care teams are physician-led with smaller panels and multidisciplinary care teams to address seniors' holistic health needs, across physical, emotional, and social wellness, dedicating the time, attention, and resources that seniors need to thrive. Our centers are conveniently located for patients & families in communities across the country. We are growing quickly and operate as a payor-agnostic, wholly-owned division of Humana, with the unique needs of seniors at the center of everything we do.

The Divisional Chief Medical Officer (CMO) is an entrepreneurial & experienced physician leader committed to the principles of comprehensive primary care and unlocking the power of value-based care for patients at national scale. S/he will be a proven clinician, leader, and strategist capable of driving the highest standards of care, building high-performance care teams, developing clinical leadership talent, and quantifiably improving outcomes and performance across multiple geographies.

The Divisional CMO will directly lead a team of regional & area medical directors and serve as dyad partner to the Divisional President for one of three divisions of the Primary Care Organization, spanning multiple regions and teams where CenterWell and/or Conviva serve patients. The Divisional CMO will report to the Chief Medical Officer of the Primary Care Organization. This role requires periodic travel to markets (40% or less) to meet with national and regional teams and should be based in one of our current or upcoming CenterWell or Conviva markets.

Responsibilities

Drive Clinical Excellence in Culture & Performance


Build a best-in-class culture of engaged clinicians, focused on patient-focused care and clinical excellence, where doing the right thing for patients and team-based care within a value-based care framework, drives success and pride
Drive patient outcomes and population impact across regions for optimal results, across patient care experience & engagement, disease prevalence, quality/STARS, efficiency of care, and improved clinical outcomes and utilization.
Identify and act on opportunities to better manage & coordinate with high-quality specialist, hospital, and community partners to serve patient needs and deepen our impact
Practice 10% clinically within your home market, to maintain clinical skills and familiarity with our seniors' needs and the daily environment of our clinicians


Build & Sustain High-Quality Primary Care Teams & Leadership


Attract, coach, and develop regional clinical leaders in the principles and activities of value-based care, team leadership, and driving clinical excellence & performance
Ensure appropriate, timely recruiting and onboarding of high-quality primary care clinicians to serve our seniors, supporting regional leaders and functional leaders in developing high-quality pipelines and ensuring 100% staffing for patient needs
Continuously improve teamwork and collaboration at the regional and center levels to shift the needle in population outcomes


Effectively Partner as Dyad Clinical Leader


Partner cohesively with Divisional President as a leadership dyad for the division across all dimensions of success, building an effective and collaborative working relationship where patient-first culture and clinically-led decision-making drives growth, clinical excellence, performance & outcomes

Work with Division President, regional dyads, and shared service leaders, to drive continuous improvement in operations, patient care, and outcomes
Collaborate with Divisional President, regional dyads, and shared service leaders to support organic and inorganic patient growth, through strategies to improve our patient value proposition and experience of care, market expansion, acquisitions, and IPA relationships to ensure clinical integration and effectiveness


National Leadership & Innovation


In partnership with the Chief Medical Officer and Primary Care Organization leadership, lead the organization's national clinical focus in one or more key areas, as assigned, such as care model development, clinical operations, quality & clinical excellence, and technology enablement & analytics to advance our clinical team, care model, and patient care operations
Channel the voices of our patients and teams to build awareness of the Primary Care Organization regionally and nationally, through research/publications around our care model and population impact, strengthening our presence with best-in-class clinical talent recruiting channels such as top-tier training programs and schools, and speaking opportunities
Effectively identify and act on opportunities to bring Humana's enterprise capabilities and programs to bear to support the Primary Care Organization, our patients, and our teams in delivering world-class care and outcomes


Preferred Qualifications


A passion for serving high-risk seniors in achieving their best health and outcomes and the clinical experience to bring deep knowledge of patient needs & the communities we serve
A track record clinical leadership of multiple clinical teams across geographies and programs, preferably in a medical group and ambulatory care environments
Experience identifying & implementing clinician-led strategies to improve outcomes & performance
Expertise in value-based care, especially Medicare Advantage, with familiarity of HEDIS/STARS, medical risk adjustment, and clinical programming in primary care, complex care, or adjacent areas
Deep knowledge of principles & operations of team-based care models
Proven convener of high-quality clinical talent and ability to develop next-generation clinical leaders
The attitude and experience to strengthen a patient-centered culture that is clinically-led
Strategic problem-solver with examples of driving change initiatives with measurable impact on patient care and outcomes
Understanding of health plan frameworks in Medicare Advantage and managed care that affect patient care and population management, such as quality management, utilization management, network management, and payment frameworks (e.g. capitation, partial risk, direct contracting)
Multi-site clinic start-up experience


Minimum Qualifications


Seven plus years of experience as a practicing physician, and five plus years of strategic clinical leadership experience at a regional or national level
Graduate of accredited MD or DO program of accredited university
Active Board Certification in Family Medicine, Internal Medicine or Geriatric Medicine with continued certification throughout employment
Current, unrestricted medical licensure in applicable state(s) and willingness to be licensed in additional states, as required by the organization


Healthcare is not just about health anymore. It is about caring for family, friends, finances, and personal life goals. It is about living life fully. At Humana's Primary Care Organization (PCO) we want to help people everywhere, including our associates, live their best life. At Humana's PCO, we are seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Scheduled Weekly Hours

40

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