Clinical Quality Manager RN - NorCal Region Behavioral Health 901 181 372 105

Profile

\u003cp\u003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we\u0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eTelecare is proud to have been recognized by The Bay Area Business Times as the 9\u003csup\u003eth\u003c/sup\u003e Best Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEmployment Status:\u003c/strong\u003e\u0026nbsp; Full-Time\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003ePOSITION SUMMARY\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eThe Clinical Quality Manager - RN is responsible for implementing Clinical Quality Management procedures.\u003cspan\u003e\u0026nbsp; \u003c/span\u003eProcedures include, but are not limited to, planning and orchestration of onsite quality review processes, survey preparation, policy development, incident review and training.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eQUALIFICATIONS\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eRequired: \u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
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\u003cp\u003e\u003cspan\u003eRegistered Nurse\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eMaster\u0026rsquo;s degree, or two (2) years\u0026rsquo; experience in a leadership/ management position, working with persons with severe and persistent mental illness\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eWilling to travel 75%\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eMust be at least 18 years of age\u003c/span\u003e\u003c/p\u003e
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\u003cp\u003e\u003cspan\u003eAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. \u003cstrong\u003ePosition requires driving, valid driver\u0026rsquo;s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment.\u003c/strong\u003e Additional regulatory, contractual, or local requirements may apply.\u003c/span\u003e\u003c/p\u003e
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\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003ePreferred:\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
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\u003cp\u003e\u003cspan\u003eKnowledge of regulatory requirements and/or accreditation standards desired\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eSkilled Nursing Facility experience, in a mental health setting \u003c/span\u003e\u003c/p\u003e
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\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eESSENTIAL FUNCTIONS\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
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\u003cp\u003e\u003cspan\u003eDemonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eMakes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance, and other management practices that are consistent with Continuous Quality Improvement (CQI)\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003ePromotes and maintains harmonious and effective relationships and communications within the department and other departments\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eProvides consultation, mentoring and supervision of program administrative staff including Administrator, Director of Nursing, Director of Social Services and Director of Rehabilitation.\u003cspan\u003e\u0026nbsp; \u003c/span\u003eThis may be indicated through the quality review process, regulatory review process, and orientation of new hire and/or promoted employees\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eCollaborates with the VP of Quality \u0026amp; Risk Management to organize, plan and facilitate the Quality Review Process within each individual program, analyzes findings, completes reports for programs and collaborates with program in the development of a program-driven plan of improvement. Plans Quality Review Process in a timely manner to assess the status of individual programs with adequate time for correction prior to outside review. Communicates clinical findings to program Administrator and administrative staff in a manner that preserves the collaborative working process. Develops collaborative short term and long term plans of improvement specific to individual programs addressing the findings in the Quality Reviews, and / or regulatory reviews in collaboration with VP of Quality \u0026amp; Risk Management\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eCoordinates the clinical activities of senior program staff (Administrators, DON\u0027s, Clinical Directors) working on special assignments, from the VP of Quality \u0026amp; Risk Management, outside of their own program responsibilities\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eProvides individualized program assistance, leading in-depth system analysis, development of improvement plans, implementation and re-evaluation.\u003cspan\u003e\u0026nbsp; \u003c/span\u003eThis includes clinical, administrative and environmental reviews\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eProvides mentoring, training and supervision to senior leadership positions: development and implementation of program specific systems that meet standards of nursing practice, establishment of nursing care protocols, development of policies and procedures, supervisor skills training, managing regulatory reviews, role modeling through Quality Review process and leadership participation as peer reviewer\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eProvides nursing contributions to the opening and start up process of new business/programs which may include functioning as program nurse/ nurse leader, ensuring priority nursing services and pharmacy services, and providing nursing orientation and nursing policies and procedures \u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eIdentifies organization-wide training needs through analysis of the Quality Review Process and coordination of findings with the VP of Quality \u0026amp; Risk Management and Directors of Training\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eSupports the efforts of the standardization process for Telecare programs\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003ePlans Focused Review Process for programs determined by VP of Quality \u0026amp; Risk Management and the Risk Management Team to be at greater operational risk through analysis of clinical indicators, critical incidents, and / or other indicators that identify risks\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eConsults directly with VP of Quality \u0026amp; Risk Management to develop operational plans specific to the strategic priorities and identified initiatives of the Operations team\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eAccurately reports the status of clinical care to the administrators, VP of Quality \u0026amp; Risk Management and operations\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003ePlans and organizes the startup, orientation and operations of new business with the nursing policy and procedures\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eDevelops and implements training specific to quality related issues and the quality review process\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eCoordinates activities within the allocated budgetary parameters and participates in the development of the fiscal budget specific to the role within Operations budget\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eConsistently performs duties with a customer and community focus\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eDemonstrates initiative in improving Telecare\u0026rsquo;s services to its members served\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eDemonstrates commitment to Quality Improvement principles in all day to day activities\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eProvides consultation to the programs pertaining to the performance improvement process, including training, team support, measurement and analysis, documentation, evaluation and reporting\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eProvides consultation to the program staff\u003c/span\u003e\u003c/p\u003e
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\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eParticipates / consults with VP of Quality \u0026amp; Risk Management and/or members of the Risk Management Team in identifying, analyzing, evaluating and reporting quality improvement initiatives \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022color: #000000;\u0022\u003e\u003cspan\u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.\u003c/span\u003e\u003c/p\u003e
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\u003cp\u003e\u003cstrong\u003ePosition requires driving for company business such as trainings, offsite meetings, etc.\u003c/strong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eSKILLS\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
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\u003cp\u003e\u003cspan\u003eEffectively utilizes time and resources\u003c/span\u003e\u003c/p\u003e
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\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003ePHYSICAL DEMANDS\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eThe employee is occasionally required to sit, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping occasionally. The position requires manual deviation, repetition and dexterity. \u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u003cspan style=\u0022color: #000000;\u0022\u003eEOE AA M/F/V/Disability\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[{Required:false,Related:false,DegreeId:0da061ef-1a8e-44b2-89b8-db6197f5ffc9,DegreeName:Masters,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null}],LicenseAndCertificationCriteria:[{Required:true,LicenseAndCertificationId:6d228149-69ed-4b81-9b6c-3a6cfc8ff4cf,LicenseAndCertificationName:Drivers License},{Required:true,LicenseAndCertificationId:1b5bb738-3c14-4146-af7b-56e46b7e9a2e,LicenseAndCertificationName:Registered Nurse}],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-05-21T21:35:21.15Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-05-21T21:35:21.15Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

Company info

Telecare Corporation
Website : http://www.telecarecorp.com