Company name
The Shelter Group
Location
Bethesda, MD, United States
Employment Type
Full-Time
Industry
Healthcare, Customer Service
Posted on
Jul 04, 2020
Profile
Position Type:
FTR- Full Time
Shift:
Day Shift, Evening Shift
Other Shift:
POSITION SUMMARY
: Creates a vibrant living environment by engaging residents in a variety of activities to stimulate and support spiritual, physical, intellectual, cultural and emotional wellness.
Essential job duties include the following:
Consistently and genuinely demonstrates the STARS principles of
Service, Teamwork, Action, Reputation
and
Success
in all activities and interactions.
Assists with the planning and implementation of spiritual, physical, intellectual, cultural, and emotional programming for residents that is consistent with Brightview standards and focused on residents’ unique needs and interests.
Promotes and communicates upcoming community events and opportunities to residents, families, and associates.
Takes ownership of timely set up and breakdown for events, including preparing materials, effective staging, and coordination with other departments.
Consistently engages with residents to identify their preferences, hobbies, curiosities, needs, and interests; recommends programming and connections accordingly.
Drives community vehicles and/or accompanies residents to and from outside activities and appointments to ensure residents’ engagement and safety.
Participates in developing professional communication pieces such as newsletters, emails to families, and daily event postings, to promote community events and share success stories.
Assists to develop, organize and ensure delivery of the community’s monthly newsletter to residents.
Participates in and attends all required in-service training and education programs as scheduled.
Other duties as assigned.
Supervisory Responsibilities:
There are no supervisory responsibilities in this position.
ESSENTIAL SKILLS, EXPERIENCE AND TALENTS
One to three years’ experience in a customer service oriented role and a four year college degree in gerontology, teaching, hospitality, or a related discipline or an equivalent combination of experience and education.
Advanced computer skills including proficiency in MS Office Suite, audiovisual technology, and web applications; ability to quickly master new technology and applications.
Demonstrated ability to quickly connect with diverse individuals and to engage and motivate others.
Ability to organize and manage multiple priorities.
Strong customer orientation to older adults.
Positive attitude, enthusiasm and energy.
Ability to effectively communicate in English.
Must possess an approved DOT physical or ability to get one prior to hire. (start date may be delayed to obtain)
Must be 21 or older and possess a valid driver’s license with a driving record in good standing.
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Company info
The Shelter Group
Website : http://www.brightviewseniorliving.com