Field Care Manager Behavioral Health 2 - Palm Beach FL

Profile

Description

The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Field Care Manager, Behavioral Health 2 employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. Identifies and resolves barriers that hinder effective care.

Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations.

May create member care plans.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Follows established guidelines/procedures.

This role will require local travel to see members within a 30 miles radius from where you reside. Travel could be to a members home, PCP Office, Local Hospital or other clinical settings

Will be required to report to the local Market office for meetings (see additional Information)

Required Qualifications

Master's Degree in Behavioral Health, Social Services or Human Services Applicable State licensure in field of study: LCSW, LSW, LMHC, LMFT

3-5 years' Experience working with members with Behavioral Health and Substance use needs and crisis.

Experience assisting members with social determinant of health needs: Housing, transportation, childcare, food insecurities, financial needs etc.

Ability to navigate Microsoft Excel, Outlook, Power Point and Word

Additional information: This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Associates working in the State of Florida will need ACHA Level II Background clearance.

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Work At Home Requirements

Must have a separate room with a locked door that can be used as a home office to ensure you and your members have absolute and continuous privacy while you work.

Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Travel

This role will require local travel to see members within a 30 miles radius from where you reside. Travel could be to a members home, PCP Office, Local Hospital or other clinical settings

Some locations that will be covered are Palm Beach/ North Broward County on the East Coast of Florida

Preferred Qualifications

1 year Case Management

Medicaid Program experience

Experience with case management, discharge planning, crisis intervention and patient education for adult acute care

Experience working with Child, Adolescent and Adult

Experience working with Chronic homelessness, Social determinants of health

Experience working with members/patients with medical and mental health co-morbidities

Managed care experience

Certified Case Manager (CCM)

Additional Information

Onsite Travel

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process.

#ThriveTogether #WorkAtHome

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Modern Hire Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Modern Hire Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com