Operational Excellence Director

Profile

There is one position to be filled, and it can be filled in any Alliance office (all within California): Merced, Salinas or Scotts Valley. Interested candidates should submit one application only.

We have an opportunity to join the Alliance as the Operational Excellence Director, leading the Operational Excellence Department.

WHAT YOU'LL BE RESPONSIBLE FOR

Reporting to the Chief Operating Officer, you will:

Direct and oversee the Operational Excellence Department and provide executive-level advice and guidance on Business Process Management (BPM), Process Improvement, Strategy Execution, Program and Project Management (PPM) and overall business operations

Work with Alliance leadership and all levels throughout the organization to advance operational excellence, acting as a subject matter expert

Provide strategic leadership with enterprise performance measurement systems to systematically monitor tactical and operational performance and identify performance deviations requiring intervention

Direct, manage and supervise Operational Excellence Department staff

THE IDEAL CANDIDATE

Strives for excellence and is goal-oriented, excited by prioritizing and connecting projects to our strategic priorities

Motivates and inspires us to think differently about our work, while being an ambassador for excellence

Builds relationships across all departments and helps influence and facilitate change management without a lot of direct authority

Is objective, analytical, innovative and creative and understands that we do not have one-size-fits-all approach

Works well with a Supervisor who is a facilitator and coach, who has a learning mindset and who believes in a good challenge that will help you reach new heights

Enjoys having clear goals with creativity in how to achieve them

Is a self-starter and thrives on being prepared and taking initiative

Is flexible and adaptable

Can simplify complex processes and concepts for easier adoption and adaptation

WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements click here

Knowledge of and Proficiency in:

The application of complex business performance improvement, process improvement, organizational development and quality improvement principles, methodologies, best practices and tools

Research, analysis and reporting methods

Promoting and applying change management principles

Knowledge of:

The principles of statistics, statistical process control, metrics, dashboards and scorecards

The principles and practices of program development and project management

PPM principles, practices, methodologies and tools

Ability to:

Direct, manage, supervise, mentor, train and evaluate the work of staff

Develop, plan, organize and direct programs and activities that are complex in nature and regional in scope

Provide leadership, facilitate meetings, and partner with and guide managers and employees in the resolution of issues

Demonstrate strong analytical skills, accurately collect, manage and analyze data, identify issues, offer recommendations and potential consequences, and mitigate risk

Review and assess overall department function, core work, goals and structure, develop and implement short- and long-term planning to achieve strategic plans, and complete an annual department assessment

Develop and monitor department, program and project budgets

Education and Experience:

Bachelor’s degree in Health Care Administration, Business Administration, Organizational Development or a related field

A minimum of ten years of experience performing operational excellence related activities for a health care organization which included a minimum of three years of management-level experience (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying

OTHER DETAILS

While this position is connected to one of our Alliance offices, we are in a fully telecommute work environment right now due to the COVID-19 pandemic. The interview and on-boarding process for this position will be completed remotely

This position

may

require onsite presence when our offices re-open, which will be no sooner than February 1, 2022. Onsite presence will most likely be on a part-time basis, but is dependent on business needs

COVID-19 Vaccine Requirement:

At this time, this position requires vaccination or

regular testing upon office entry. Fully vaccinated is defined by the CDC. This means receipt of the second dose in a 2-dose series (Pfizer & Moderna vaccines) OR receipt of a single-dose vaccine (Johnson & Johnson) AND a 2-week period having passed since the administration of the last vaccine dose. If you state that you are vaccinated, proof of vaccination must be submitted at time of hire.

Additionally, all positions at the Alliance are required to meet these minimum qualifications

OUR BENEFITS

Medical, Dental and Vision Plans

Ample Paid Time Off

11 Paid Holidays per year

401(a) Retirement Plan

457 Deferred Compensation Plan

Robust Health and Wellness Program

EV Charging Stations

And many more

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve over 377,000 members in Santa Cruz, Monterey and Merced counties. To learn more about us, click here

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Company info

Central California Alliance for Health
Website : http://www.ccah-alliance.org/