Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Aberdeen, SD
View more jobs in South Dakota

Job Details

Telephonic Care Coach-CHE- WAH Nationwide

Company name
Humana Inc.

Location
Aberdeen, SD, United States

Employment Type
Full-Time

Industry
Healthcare

Posted on
Apr 23, 2021

Apply for this job






Profile

Description

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

Responsibilities

The Care Coach 1 employs a variety of strategies, approaches and techniques to manage a member's health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment and data. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

The hours for this position are between 8AM and 6PM Eastern Time with occasional evening and weekend work required to support business needs.

This position maintains contact with providers, facilities, and members to check on status and manage member transitions. This position will document and research in multiple systems. This position will print and mail educational information to members.

equired Qualifications

Bachelor's degree

Proficient in MS Office products

Experience with documenting in multiple computer applications/systems at one time

Prior healthcare industry experience

Telephonic communication experience in a professional environment

Exceptional verbal/written communication and interpersonal skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Comfortable working in a routine environment

Comfortable guiding difficult conversations

Must have a separate room with a locked door that can be used as a home office to ensure you have absolute and continuous privacy while you work

Must provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required

Preferred Qualifications

Master's Degree

Previous experience with electronic case note documentation

Bilingual Spanish/English

Additional Information:

Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HealthcareCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HealthcareCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 HealthcareCrossing - All rights reserved. 169 192