Job Details

CPC - Documentation and Coding Improvement Education Professional- WAH AZ

Company name
Humana Inc.

Location
Tampa, FL, United States

Employment Type
Full-Time

Industry
Work At Home, Healthcare

Posted on
Jun 18, 2021

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Profile

Description

o Our search is focused on identifying an individual contributor who will take ownership of Medicare risk adjustment programs that fit best with our providers by implementing operational and clinical best practices in the risk adjustment methodology, understanding clinical suspects and appropriate clinical documentation and accurate coding. This role reports to the MRA Manager and as a member of the MRA team will work closely with market operations, finance and clinical team to effectively match the right program to providers, put together an action plan, implement, monitor and effectively engage providers and operational leaders. The successful candidate will have an advanced understanding of the HCC risk adjustment methodology gained from HCC documentation, coding and provider education experience. An ideal candidate will have the ability look at provider performance metrics and be able identify where the risk adjustment gaps exist and how to close them with available resources. This includes a commitment to cultivating internal and external business relationships to achieve agreed-upon results. An ideal candidate will be recognized for above average communication skills, strong analytical skills, ability to manage competing priorities, and attention to detail. Work will require approximately 50% overnight travel throughout New Mexico, Arizona and Colorado as Develop a comprehensive understanding of Humana's risk adjustment programs and the resources required for successful implementation

Responsibilities

Develop and apply keen insight of our providers and our KPIs, and be able to strategically assess where improvements can be made in the most effective way with available resources

Performs analysis of performance indicators and puts together a formal presentation for reporting out to providers on a regularly scheduled basis

Provide measurable, actionable solutions to providers that will result in improved accuracy of documentation and coding, and adoption of best practices

Build a strong collaborative relationship with our internal partners to set the stage for successful engagement of our provider groups

Successfully implement identified course of action to effectively impact risk adjustment deadlines and report on progress regularly

Assist providers in understanding the CMS - HCC Risk Adjustment program as a payment methodology and the importance of proper chart documentation

Monitor KPIs through analytics and identify providers for Medicare Risk Adjustment training, programs and documentation/coding resources

Provide ICD10 - HCC coding training to providers and appropriate staff

Facilitate coding presentations and training to large and small groups of clinicians, practice managers and certified coders developing training to fit specific provider's needs

Train physicians and other staff regarding documentation, billing and coding and provide feedback to physicians regarding documentation practices and compliance with state and federal regulations

Cultivate effective partnerships in a matrix environment of coding educators, medical director, clinical and market operations

Performs other relevant duties deemed necessary to achieve department and company-wide goalsnecessary.

Required Qualifications

Associate's Degree or equivalent experience

Experience in the areas of provider relations, education and training of providers and medical office staff

Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) or willingness and ability to obtain either within 2 years of hire date

Prior experience in successfully engaging with providers to participate in performance improvement programs

Familiarity with risk adjustment key performance indicators

Prior experience working in a cross-functional team; experience in management position in a physician practice is preferred

Above average meeting facilitation and presentation skills to include online delivery (Webex)

Intermediate to Advanced Microsoft Office skills including Word, Excel, Outlook and PowerPoint

Demonstrated ability to manage competing priorities and to effectively manage projects simultaneously

Demonstrated ability to adapt quickly to change

Knowledge of EMR

Knowledge of billing / claims submission and other related functions

Willingness and ability to travel at a rate of approximately 50% overnight throughout New Mexico, Arizona and Colorado as necessary

Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

Bachelor's Degree

Any of the following certifications: CPC-I or RHIT

Above average meeting facilitation and presentation skills to include online delivery (Webex)

Additional Information

This is a work at home position but requires up to 50% travel throughout the states of New Mexico, Arizona and Colorado to meet with providers as needed. Also you will be required to attend departmental/team meetings occasionally at our Phoenix or Centennial offices

The following policy applies ONLY to associates working in the state of Arizona:

Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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