Dr. Call Phones Pharmacy Technician - AZ TX or FL

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Job Information

Humana

Dr. Call Phones Pharmacy Technician - AZ , TX or FL

in

San Antonio

Texas

Description

The Dr. Call Phones Pharmacy Technician works from home in a call center capacity and provides resolution for prescriptions that are considered incomplete, invalid, or contain clinical issues preventing the fulfillment of the request.

Responsibilities

In this role you will:

Take Inbound Calls:

Take inbound calls from physician's offices, pharmacies and from members

Calls can be for new prescriptions, clarifications or general questions about prescription processing

Make Outbound Calls:

To physician offices to follow up on needed clarifications and new prescription requests

To pharmacies requesting transfers

Required Qualifications

Must have an active Pharmacy Technician or Tech in Training license in Arizona, Texas or Florida

National Pharmacy Technician Certification CPhT - PTCB or ExCPT

Experience as a Pharmacy Technician/Pharmacy Technician in Training OR call center experience in a pharmacy or related call center setting

Excellent communication skills

Experience using multiple computer applications simultaneously

A positive, proactive attitude with a passion for customer service

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Home Office : a dedicated secure home workspace, and high-speed internet (minimum connection speed of 10m x 1m)

​Preferred Qualifications

Mail Order Pharmacy or Retail Pharmacy experience

Experience working with insurance plans and Medicare

Additional Information

We Offer:

Competitive Pay

Paid virtual training

A computer and all other equipment needed for work purposes

$750 retention bonus

Bonus is paid after 180 days of employment

Hours of Operation 8:00 am to 8:00 PM EST.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com