Senior Change Management Professional

Profile

Description

The Senior HR Change Management Professional is a part of the Enterprise Agility and Change team. Our objective is to enable the evolution into the customer-centric operating model. Senior Change Management professional enables the 'people side' of change for initiatives critical to the success of the operating model transformation. The Senior HR Change Management Professional will support assessments of organizational change readiness, development of change management plans and implementation of interventions to drive change adoption and absorption.

Humana's evolution to a new operating model over the next several years will create a lot of change. To achieve the objectives and to help our associates thrive through it, a big emphasis is being put on managing the people-side of the change.

This role may support these key areas:

Perform change assessments

Develop a change management plan

Execute a change management plan

Measure change health

Responsibilities

Humana's Enterprise Agility and Change team is leading an efforts to shift how we work, moving from a siloed departments to integrated, agile programs and teams that bring together operators, designers and technologists in a way that creates value for our customers and our Enterprise. Changing the norms and systems that govern how we work is no small feat! We are bringing in a small team of smart, passionate, and execution focused professionals to support us as we build and execute our Enterprise transformation model.

Responsibilities:

Be part of a cross-functional team that is partnered with senior leaders to support them through the transformation process.

Inform the creation of a scalable and repeatable change management strategy and model

Help us manage and measure change adoption

Perform program assessments

Conduct stakeholder analysis

Partner with change management lead to develop change management strategy and plan

Execute change management plan

Develop and execute change management interventions

Partner with communications team for execution of communications plan

Develop stakeholder communications and support materials

Measure change adoption

Populate change health dashboard

Required Qualifications:

Bachelor's Degree

3 or more years of consulting and/or change management experience

Strong execution ability; willing to dive in even in situations where there is ambiguity or uncertainty

Strong problem-solving experience, i.e. ability to identify, structure and solve business problems

High emotional intelligence and ability to build relationships

Strong business acumen and analytical skills with proven ability to apply foundational strategy principles to a variety of business problems

Proven experience working directly with and presenting to Executive level management

Excellent interpersonal, organizational, written, and oral communication and presentation skills.

Demonstrated ability to interact with senior leadership internally and externally

Commitment to professional and personal growth

Preferred Qualifications:

Experience with data visualization tools such as PowerBI or Tableau

Healthcare industry experience

Agile experience

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com