Administrative Services Coordinator - Charlotte NC

Profile

Description

The Administrative Services Coordinator drafts sales documentation such as internal reports, presentations, job aids, etc. Makes standard calculations to accurately compile and report statistics. Performs research on sales data and provides support to the sales teams. Answers internal and external customer inquiries. Communicates with staff from other areas in the organization to confirm the status of tasks and projects and resolve customer complaints. Maintains up-to-date customer records.

Additional Information - How we Value You

Benefits starting day 1 of employment

Competitive 401k match

Generous Paid Time Off accrual

Tuition Reimbursement

Parent Leave

Go365 perks for well-being

Responsibilities

The Administrative Services Coordinator drafts sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements. Makes standard calculations to accurately compile and report statistics. Performs background research on customer accounts, prospects, competitors, and industry trends to support the sales team activities. Answers internal and customer inquiries. Communicates with staff from other areas in the organization to confirm the status of orders and resolve customer complaints. Maintains up-to-date customer records. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Typical duties in this Market office include :

Order supplies and marketing materials, keep track of inventory, stock and maintain an organized supply area with current materials

Assist sales reps and sales management with sales support needs

Engage with and assist members/visitors to the MarketPoint office

Handle facilities issues including equipment maintenance

Develop solid relationships with Humana MarketPoint associates, partners, vendors, etc.

Ensure adherence to corporate policies and guidelines as well as CMS guidelines

Perform sales reporting duties, creating and maintaining reports and information in various databases

Assist sales management team with completing reports, PowerPoint presentations and other projects as needed

Maintain office files and other records

Assist with promoting events/activities

Required Qualifications

High School Diploma or Equivalent

2 or more years of experience in an true administrative support position

Proficient in Microsoft Office - Word, PowerPoint, Outlook & Excel

Ability to balance multiple initiatives and prioritize workload

Strong follow up skills and attention to detail

Obtain Confidentiality

Excellent Customer Service Skills and Communication Skills

Must be Self-directed and a genuine Team Player

Must be able to lift boxes 30 lbs. as the job requires (this is regularly or as materials come in) unloading and organizing sales materials and promotional items

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Associates or Bachelor's Degree.

Healthcare industry experience.

Experience using a Copy machine, Fax, Multi-phone system

Additional Information

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website

If you are an Internal Candidate and you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com