Behavorial Economics Program Manager - Test amp Learn Portfolio

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Job Information

Humana

Behavorial Economics Program Manager - Test & Learn Portfolio

in

San Antonio

Texas

Description

The Behavioral Economics Program Management Lead designs, executes, and measures the results of large-scale experiments. The Behavioral Economics Program Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Behavioral Economics Program Management Lead role is responsible for the Test and Learn (T&L) portfolio, facilitates T&Ls through their lifecycle, ensuring each test is in the appropriate stage, and makes strategic decisions related to triage and support of T&Ls.

Responsibilities

Location:

work at home anywhere

Humana's Enterprise Clinical Management team needs your clinical, business and analytics acumen to solve for the healthcare challenges of today. The Clinical Analytics and Trend team uses advanced scientific techniques, data analysis, forecasting, and clinical acumen to identify clinical opportunities to improve health outcomes and improve the value of care for our members. In this exciting start-up environment, you will have the opportunity to develop trend investigation processes from the ground up, while working collaboratively with clinicians, actuaries and business owners across Humana.

The Behavioral Economics Program Management Lead role is responsible for the Test and Learn (T&L) portfolio, facilitates T&Ls through their lifecycle, ensuring each test is in the appropriate stage, and makes strategic decisions related to triage and support of T&Ls. The Behavioral Economics Program Management Lead will need to understand the different stages of a T&L and how to facilitate through Rapid Learning; intimately understand the STEP and Trend processes; monitor T&L progress and - importantly - identify when a T&L gets stuck in any moment and strategically connect projects with the necessary support. Identifies, develops, and gathers the resources to complete the project. This person will communicate with and lead the multiple areas involved, including the product DRIs and various analytics teams in the organization, to secure specialized resources and contributions for the project. Own and conduct meetings and prepare reports to communicate the status of the portfolio. In addition, will set priorities associated with the portfolio, allocates tasks, and coordinates project staff to meet project targets and milestones.

As the Behavioral Economic Program Management Lead, you will

Oversee the Test and Learn portfolio, including:

Manage, facilitate and document Trend investigations

Create a Trend pipeline and CAT team scorecard related to potential and successful trend investigations

Establish processes and procedures for newly defined initiatives

Work independently across multiple initiatives and deadlines with attention to detail

Proactively develop projects plans, schedule and coordinate meetings, and capture notes and follow ups

Work independently across departments to facilitate collaboration

Proactively hold multiple stakeholders accountable to goals and timelines

Support leaders to manage deliverables across high cost conditions as directed

Identify unanticipated obstacles that impede the delivery of initiatives that will improve outcomes

Leverage industry research to enhance decision-making

Support the ECOM leadership team with program management & pipeline trend management efforts

Work with various Humana leaders and stakeholders in a matrixed environment to deliver outcomes.

Own and lead meetings internally and externally to advance initiatives

Collaborate with associates in Clinical Strategy and the Clinical Product Organization as needed

Produce high quality presentations and reports to be shared with senior leadership such as trend updates

Strategically curate findings from T&Ls from across the organization to improve strategic decision making

Travel may be required less than once a year

Role Essentials

Bachelor's degree

7 years or more working in healthcare and/or population health or social science research and/or a related industry

3 years in a role working directly with data and analytics

Strong business acumen and communication skills

Program and/ or Project Management Understanding

Excellent knowledge of Microsoft Office applications, including Word, PowerPoint, and Excel

Ability to see the big picture to identify the appropriate steps to achieve the desired business outcome

Experience working with cross functions teams while ensuring accountability

Strong communication skills

We will require full COVID vaccination (https://www.cdc.gov/coronavirus/2019-ncov/vaccines/fully-vaccinated.html#vaccinated) for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve.

If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work.

Role Desirables

MBA or Advanced degree in business or public health

Healthcare market, payer, or provider business experience

Understanding of PowerBI and/or table formatting

Knowledge of Humana's clinical, business, analytic resource and policy levers

Knowledge of Humana stakeholders, and decision makers

Research design experience

Interest in or experience with systematic reviews, meta-analyses, or literature reviews

Six Sigma or PMP certification

Exposure to data exploration tools like python, SAS, PowerBI etc

Additional Information

At Humana, we embrace diversity. One of our core principles at Humana is Cultivate Uniqueness

. We not only seek unique talent, we celebrate it because it benefits our organization, our partners, and our community. Our goal is to attract, develop and retain exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential.

We want to hear about your experience and passion for healthcare and digital innovation.

Due to COVID-19, most of our associates are working from home. We have implemented a virtual hiring process and continue to interview candidates by phone and video and are onboarding new hires remotely. We value the safety of each member of our team because we know we are all in this together.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com