Mail Operations Pharmacy Technician 2 Doctor Call Phones

Profile

Description

The Mail Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Typically works on semi-routine assignments. This role is work at home.

Responsibilities

Bring your unique talents and perspectives to Humana and help us bring better healthcare solutions to our members. At Humana, you'll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. Humana's innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. We're looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Humana, you'll partner with people who care. Responsibilities NOTE: You must live and be licensed/certified in Arizona, Ohio or Texas . Responsible for researching and updating clarifications and denials on patient profilesResponsible for making or taking phones calls to and from providers and patientsDecisions are typically focused on interpretation of area/department policy and methods for completing assignments.Ability to solve problems and encourage others in collaborative problem solving.Self-directed, but also able to work well in a group.A positive, proactive attitude, energetic, highly motivated and a self-starter. Role Essentials Candidates for this position must have:

Must have an active Pharmacy Technician License (Registered or Certified)

1 years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy

Excellent communication skills both written and verbal

Experience using multiple computer applications simultaneously

Strong data entry skills

A positive, proactive attitude with a passion for customer service

Ability to be scheduled between 8am - 8pm EST Monday through Friday.

Must be able to work overtime as required by business needs

Must be able to meet work at home requirements Role Desirables Inbound/outbound call experience in any pharmacy setting a plus Arizona: Working in the state of Arizona must comply with the Tobacco Free Hiring Policy and upon offer will be subjected to nicotine testing as part of a 10-panel drug test Interview Format: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website. Scheduled Weekly Hours 40

Required Qualifications

Must have an active license with the Board of Pharmacy in the appropriate state.

Less than 3 years of related experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

High School Diploma or GED

National Certification, PTCB CphT

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com