Manager-Business Office II-SHAREMBO2

Profile

: The Business Office Manager “BOM” must be familiar with companypolicies and procedures related to all areas of Revenue Cycle Management, which includes census,ancillaries, billing, adjustments, deposits, collections, Medicaid Pending and resident funds. TheBOM must also have a working knowledge of accounts payable. The BOM oversees all businessoffice functions and is responsible for ensuring policy and procedure compliance in all related areas.The BOM must strive to meet all RCM goals. This position regularly interfaces with the CenterExecutive Director (CED) and other department heads including admissions, clinical, social service,etc. Additionally, the BOM works closely with the Revenue Cycle Manager in their market fortraining and support and communicates regularly with the Centralized Billing Office (CBO). Theyalso interface with responsible parties, attorneys and outside agencies on financial issues. Thisposition has no direct reports.RESPONSIBILITIES/ACCOUNTABILITIES:1. Ensures systems and controls are in place and adheres to all policy and procedures outlinedin policy manuals and meets established daily, weekly and monthly deadlines;2. Follows RCM business processes and oversees timely and accurate completion of allbusiness office functions in the areas of census, ancillaries, billing, adjustments, collections,write offs, refunds and deposits;3. Manages all Resident Trust Funds procedures and ensures strict compliance with all stateand federal regulations as well as company policies and maintains confidential files;4. Conducts a 72-hour financial meeting with new admissions (resident and/or responsibleparty) to explain financial obligations and paperwork, reviews uploaded admission filesand reports on missing financial information to center team;5. Complies with and monitors staff compliance with segregation of duties for cash handlingand posting;6. Meets with residents/responsible parties upon discharge to explain any remaining financialobligations;7. Monitors private spend down and timely conversions to Medicaid Pending; manages MedicaidPending tracking and all related processes including county escalation to obtain approvals andGENESIS HEALTHCARESMJOB DESCRIPTION: CENTERSPOSITION TITLE: Business Office Manager (MOCN)Effective Date: 10/15.16Revision Date: 02/01/22Page 6 of 5use of outside attorney for Guardianship or assistance with uncooperative resident/family;8. Ensures private advance billing is completed according to scheduled date and deadline; managesall month end processes, which includes completion of data entry, review and correction of trialclaims, census reconciliation and all other checklist tasks; ensures deadlines are met and monthend close is completed by the established time on the third workday;9. Manages the center accounts receivable collection responsibilities for private pay following thecollection timeline; manages collections of decentralized payers; ensures accurate census andbilling information for the timely filing of third party claims;10. Strives to meet RCM goals which include bad debt expense, cash collections, private creditreduction and other goals as communicated by RCM leadership; analyzes bad debt expenseresults and develops action plans for improvement as applicable;11. Participates and/or coordinates routine Revenue Cycle Management Reviews and maintainscollection notes in the PCC collection module for payers the center is responsible for; keepsCenter Executive Director (CED) abreast of collection issues and requests escalation as needed;monitors collection notes on third party accounts; responds timely to CBO requests forassistance or information via the assigned activities in the collection module;12. Recommends and prepares accounts for outside collection agencies, attorneys, and write off asapplicable;13. Attends center morning meetings, IDT/UM/UR meetings and other center or RCM requiredmeetings and calls;14. Participates in all BOM training sessions, implements new processes, follows RCM calendarand reviews monthly RCM Newsletter;15. Prepares documentation for internal and external auditors; works with Revenue Cycle Managerto help resolve G/L variances;16. Puts customer service first: Ensures that residents and families receive the highest quality ofservice in a caring and compassionate atmosphere which recognizes the individuals’ needs andrights;17. Performs other duties as assigned.COMPLIANCE1. Complies with applicable legal requirements, standards, policies and procedures including butnot limited to those within the Compliance and Ethics Program, Standard/Code of Conduct,Federal False Claims Act and HIPAA.2. Participates in required orientation and training programs.3. Promptly reports concerns and suspected incidences of non-compliance to supervisor,Compliance Liaison or to the Compliance Officer via the Integrity Hotline.4. Cooperates with monitoring and audit functions and investigations.

Qualifications:

Specific Educational / Vocational Requirements

High school degree with a minimum of five years experience in long term care billing and collections experience preferred.

Additional coursework in accounting /finance in recommended.

Other Info

Position Type: Full Time

Pay Target: 30-35

Job City: Hadley

Requisition Number: 461929

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.

Company info

Genesis HealthCare
Website : http://www.genesishcc.com/