Clinical Patient Liaison - Mother/Baby Unit FT

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JOB SUMMARY

**This position is located at Carilion Roanoke Memorial Hospital**

 

This position is full time, working  7a-7p with every other weekend, rotating holidays

 

Support Carilion's hallmarks of service excellence and quality for all job responsibilities. Serves as a team leader, clinical resource person, role model, coach and facilitator for staff and department operations.   Has the responsibility and authority to lead their work group; resolve routine issues, and create a positive, productive and fiscally responsible work unit.  Stays aware of organization developments and initiatives that they can adopt for their work group.  Refers complex or potentially significant issues to manager/director, including issues regarding compensation, work hours, working conditions, hiring, and formal corrective action.  Initiates and facilitates effective open two-way communication and resolution of work site operational issues that support service area goals and objectives.  In addition to the lead responsibilities, provides professional care to patients of all ages within an assigned area.

 

Take this rare opportunity to apply your skills to a dynamic new setting. Keep vital teams organized, informed, and fully prepared to succeed. Give your work additional significance with Carilion Clinic, a community-based healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.

 

Based in Roanoke, Virginia, we are dedicated to inspiring optimal health through compassionate care, medical education and research, and neighborhood outreach programs. Join us, and learn how collaborating with a regional leader cited for clinical and workplace excellence can improve the quality of your career experience with unquestioned stability, supportive management, and real advancement potential.

MINIMUM QUALIFICATIONS

EDUCATION:    High School diploma or equivalent education required. Associate or Bachelors degree preferred.

EXPERIENCE:    2 years customer services industry experience. Demonstrated excellent interpersonal skills.

LICENSURE,CERTIFICATION, AND/OR REGISTRATION:   Certified Nursing Assistant preferred.  Must successfully complete AHA HCP BLS within 6 months of hire.

OTHER MINIMUM QUALIFICATIONS:     Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, teamwork and interpersonal skills.  Must successfully complete orientation and competency validation for position.

OUR VALUES

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Courage:  Doing what's right for our patients without question.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 

REQUISITION NUMBER: 106597 

EMPLOYMENT STATUS: Full time 

LOCATION: CRMH - Carilion Roanoke Memorial Hospital 

SHIFT: Day 

SHIFT DETAILS: 7a-7p, 36 hrs/week, rotating weekends, rotating holidays

RECRUITER: SARAH R BOSWELL

RECRUITER EMAIL: srboswell@carilionclinic.org

FOR MORE INFORMATION, CONTACT THE HR SERVICE CENTER AT 1-800-599-2537.

THIS IS CARILION CLINIC ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. MAKE YOUR TOMORROW WITH US.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

 

Company info

Carilion Clinic
Website : https://www.carilionclinic.org/