Senior Learning Design Behavioral Health Utilization Management Professional

Profile

Description

The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution in order to conduct or facilitate training courses for organization employees or external audiences. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Learning Design Professional analyzes content, organizes content, designs solutions, and writes facilitator guides, scripts, use case scenarios, performance support, mobile learning and process documents.

Plans, organizes, and collaborates on developing training curriculum, materials, job performance aids and programs to meet specific training needs. Begins to influence department's strategy.

Coordinates and facilitates all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Knows how to use system platform and collaborative tools to facilitate learning.

Travels to various states to facilitate and conduct statewide trainings.

Analyzes learning needs and partners with subject matter experts to provide input for course content.

Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.

Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.

Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

Exercises considerable latitude in determining objectives and approaches to facilitating trainings with markets.

Required Qualifications

Associate Degree in any field

Minimum 1 year Utilization Management such as, FER, Concurrent, Prior Authorization

Minimum 1 year Care Management and/or Care Coordination

Exposure to Behavioral Health incuding working knowledge and/or degree

Minimum 1 year of training or learning development experience.

Intermediate/Advanced typing and computer navigation skills using multiple systems, platforms, and an ability to troubleshoot and resolve general technical difficulties

Intermediate/Advanced proficiency in Microsoft Office applications including Outlook, PowerPoint, Visio and Adobe PDF.

Experience with learning strategies and adult learning theories

Understanding of curriculum design and adult learning principles.

Additional Requirements/Adherence:

Work style - Remote Work at Home and with combination travel to perform training

Locations: United States, must be willing eastern time zone -

Hours: 8:00 AM to 5:00 PM Eastern Time

Typical work schedule is in Eastern Time Zone with flexibility depending on the state where training is being facilitated.

Travel:

This role anticipates in participating with new market roll outs which may require travel outside of the state of residence with overnight stay up to 3 weeks at a time. percent of travel will be based on state requirements and business needs.

Work at Home Requirements:

Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

Bachelor's Degree in one of the following areas: Learning and Performance; Education

Microsoft Project experience.

Experience using a wide variety of training tools to effectively facilitate to a wide audience.

Experience managing projects or processes.

Work experience in a health care and / or insurance setting.

Experience in care management or behavioral health.

Certified in MHFA, Trauma informed Care or Suicide Prevention trainings.

Additional Information

Humana Covid:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor.This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre- recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5- 10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com