Employee Relations Specialist Southern CA - Behavioral Health Corporation 901

Profile

\u003cp\u003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we\u0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eOur Corporate Headquarters has over 100 employees in following departments:\u0026nbsp; Executive, Development, Finance, Information Systems, Human Resources, Operations, and Marketing \u0026amp; Operations.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022text-align: center;\u0022\u003e\u003cspan\u003e\u003cstrong\u003eThis position is in Southern California.\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEmployment Status:\u0026nbsp;\u003c/strong\u003e\u0026nbsp;Full-Time\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePOSITION SUMMARY\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe Employee Relations Specialist is responsible for engaging with employees and leaders to ensure an equitable, inclusive, and respectful experience for all employees.\u0026nbsp; This includes responding to employee concerns, conducting workplace investigations, managing medical accommodations, ensuring compliance with company policies, regulations, and work rules. This position handles a wide range of complex and highly sensitive employment situations and must maintain confidentiality and engage with employees at all levels of the organization.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eESSENTIAL FUNCTIONS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eDemonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eConduct complex and sensitive workplace investigations which includes identifying the appropriate investigation strategies, communicating findings, and providing recommendations for employment action.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003e\u0026nbsp;Handle a wide range of complex and highly sensitive employment issues.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAnalyze HR metrics to identify trends and develop action plans. \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eManage accommodations related to disabilities and leave of absences.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003ePartner with third party leave administration to respond to questions and address concerns.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvide recommendations for policy updates.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eRemain tactful, calm, and professional in adversarial situations.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eRespond to employee complaints and assist leaders with responding to union grievances.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAssist legal with gathering information to respond to lawsuits and agency claims.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eInterpret policies, procedures, and Collective Bargaining Agreements to ensure consistent application.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvide updates and training on policies, procedures, and work rules to employees and leaders.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eParticipates in union negotiations and collect all necessary data to prepare for bargaining.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvide guidance and direction to leaders on performance improvement matters.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eUtilize and maintain database to track complaints, investigations, and union grievances.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eExercise independent judgement and perform work with minimal guidance. \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eOpen availability and flexibility to work according to the needs of the business\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eQUALIFICATIONS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eRequired: \u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eBA/BS degree in Human Resources or related field and five (5) years\u0027 experience as a Human Resource Generalist with one (1) year of labor relations experience.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eThorough understanding of employment and HR related laws, regulations, policies, principles, concepts, and practices.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eExcellent oral and written communication skills.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to effectively organize work and proficiency in Microsoft Word and Excel\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to work at a high level of autonomy to manage multiple ongoing issues and complex employee relations matters with minimum supervision.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eA valid California Driver\u0027s License and a driving record acceptable to Telecare\u0027s insurers\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eOut of state travel\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eApplicant must be fingerprinted and receive clearance from the Department of Justice\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust be at least 18 years of age\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePreferred:\u0026nbsp;\u0026nbsp;Thorough understanding of employment and HR related laws, regulations, policies, principles, concepts and practices. Excellent oral and written skills. Ability to work at a high level of autonomy to manage multiple ongoing issues and complex employee and labor relations matters with minimum supervision. Experience conducting complex and sensitive workplace investigations and responding to union grievances.\u003cbr /\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eHuman Resource Certification (PHR, SPHR, SHRM-CP, SHRM-SCP)\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003ePrevious experience providing Human Resources support for a health care organization\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eSKILLS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eExcellent fact finding and investigative skills\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to analyze data, trends, and insights to identify the root cause of issues\u0026nbsp; \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003e\u0026nbsp;\u0026nbsp;Proficiency in using Microsoft Word and Excel\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePHYSICAL DEMANDS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. \u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe employee is frequently required to walk, stand, sit, twist, bend, and occasionally required squat, kneel, crawl, and climb ,\u0026nbsp; as well as to frequently, twist, reach and do simple and power grasping and lift and carry items weighing 25 pounds or less. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground. Visual requirements include computers and books exposure.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eEOE AA M/F/V/Disability\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-12-14T22:23:41.359Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-12-14T22:23:41.359Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Telecare Corporation
Website : http://www.telecarecorp.com