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Job Details

Supervisor Patient Access Center

Company name
Virginia Mason Medical Center

Location
Seattle, WA, United States

Employment Type
Full-Time

Industry
Call Center, Customer Service, Healthcare

Posted on
Jun 26, 2020

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Profile

Supervisor, Patient Access Center','200886','Revenue Operations Management','Washington-Seattle','Days','40 hours per week','40 hours per week','Variable','Variable','Variable','Variable','','','!*!Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System.

As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare. 

This position provides supervision for the daily operations of the Call Center as part of the Patient Financial Services (PFS)  team for VMMC. Assists in developing departmental policies and procedures in the revenue cycle. Ensures compliance with all federal, state and local statutes and regulations, as well as all third party payer policies. This position is based at our Bothell Call Center location.','!*!

High School Diploma or GED.This position requires 3 years increasingly responsible leadership experience, preferably in a progressive healthcare setting.

Experience in a Clinic/Hospital financial business operation.

Demonstrated customer service, written and verbal communications skills and the ability to manage a diverse staff model.

Extensive knowledge billing guidelines, and Federal and State billing regulations.

Preferred: Previous experience in Call Center environment operations.

Virginia Mason offers much more than competitive compensation and benefits. With continuing education opportunities and the added potential of relocation assistance, you will find our commitment to your well-being is both rewarding and refreshing.   

There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the most livable cities in the country, finding the perfect urban or outdoor pursuit will instinctively and pleasurably become second nature.  

We are an equal opportunity/affirmative action employer. ','Supervisor, Patient Access Center

Company info

Virginia Mason Medical Center
Website : http://www.virginiamason.org

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