RN Care Management Supervisor Private Pay Home Care- Jacksonville FL

Profile

Description

Who We Are: SeniorBridge: Together Changing Lives. SeniorBridge is Humana's wholly owned home care business acquired in 2012. At SeniorBridge, we're passionate about helping families and loved ones find solutions that make life better, with greater peace of mind so families can focus on what matters most to them. The name describes both what we do for people - help them stay independent in their homes for as long as possible - and how we do it: work closely with healthcare providers to meet our client's needs. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.

If you have a passion for Seniors and helping others, we would love to talk to you!

Responsibilities

The position is responsible for ensuring quality and appropriateness of service to all clients, and for maintaining a high level of client satisfaction. The position will be knowledgeable and compliant with all applicable laws and regulations to which we may be subject. By ensuring service and satisfaction standards, the position spearheads high levels of 'Word of Mouth' referrals and budget goals.

Authority and Responsibilities

Depending on the size of the office, the Manager of Clinical Services may directly perform some or all of the activities associated with these responsibilities below. The position includes, but is not limited to, the following:

Ensures Clinical competence/excellence

Responsible for maintaining Professional/Paraprofessional productivity and margins within budget goals

Responsible to maximize services for revenue growth by reviewing and approving all cases and potential care plans

Ensures superior customer service

Adheres to all policies, procedures and standards set forth by the company, state and federal regulations

Anticipates, identifies and reports in a timely manner on areas of potential risk; and plans their resolution or prevention. Consults with the Manager and Corporate Leadership staff as appropriate.

Performs any other activities as directed by the Company

Required Qualifications

Valid RN License in the state of Florida with no restrictions/disciplinary actions

Minimum of 1-2 years of supervisory experience

Three years of nursing experience, preferably in care management

This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program, if selected for hire you will be required to be screened for TB

Existing community and professional contacts within the geographic market

Knowledge of community resources

Proven leadership, ability to influence, motivate, develop, and empower employees to achieve objectives with a team approach

Proficient with Microsoft application such as: Outlook, Word, Excel, and Power Point

This role is a part of Humana's Driver Safety program and therefore requires and individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,00 limits.

Must be available to work in the field

Must be able to participate in our on-call rotation

Must be able to occasionally travel to other branches

Preferred Qualifications

BSN or Master's degree in Nursing

Home infusion experience

Proven ability to lead teams and build strong working relationships, internally and externally

Experience leading remote multi-location teams

Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage SMS Text/Voice Messaging to enhance our hiring and decision-making ability. Montage SMS Text/Voice Messaging allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Alert : Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com