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Job Details

Personal Services Coordinator II Full-Time AM/Mon-Fri - Behavioral Health 105

Company name
Telecare Corporation

Location
Redwood City, CA, United States

Employment Type
Full-Time

Industry
Healthcare

Posted on
Jul 07, 2021

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\u003cp\u003e\u003cstrong\u003eTELECARE CORPORATION\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003ePERSONAL SERVICE COORDINATOR II \u0026ndash; CORDILLERAS\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we\u0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eCordilleras is a licensed 68-bed mental health rehabilitation center (MHRC) and a licensed 49-bed adult residential facility (ARF) called The Suites. Cordilleras primarily serves San Mateo County residents, 18-59, with long histories of mental illness and multiple episodes of acute psychiatric hospitalization.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEmployment Status:\u003c/strong\u003e\u0026nbsp; Full-Time .8\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eShift\u003c/strong\u003e:\u0026nbsp; AM as needed\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eDays\u003c/strong\u003e:\u0026nbsp; Monday - Friday as needed\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eSTATEMENT OF PURPOSE\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eWe exist to help people with mental impairments realize their full potential.\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eMISSION STATEMENT\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eTelecare will deliver and manage excellent services and systems of care for persons with serious mental illness.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003ePOSITION OBJECTIVE\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eThe Personal Service Coordinator II Provides or ensures the provision of services needed and wanted by members served in the most appropriate environment of members\u0027 choice on a regular and emergency basis.\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eQUALIFICATIONS\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eOne (1) year of experience in a psychiatric setting is required.\u0026nbsp; B.S./B.A. or M.S./M.A. in Social Work, Nursing, Occupational, Recreational, Music, Dance, Drama or Art Therapy or Vocational Counseling or related fields is preferred.\u0026nbsp; Direct vocational/substance abuse experience in the community preferred.\u0026nbsp; Must have valid California driver\u0027s license and access to a car and insurability, must have knowledge and ability to use public transportation.\u0026nbsp; Knowledge of process of mental illness required.\u0026nbsp; Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice.\u0026nbsp; Specialized knowledge/experience in vocational, housing, or dual diagnosis services preferred.\u0026nbsp; Bilingual abilities preferred.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eKEY RESULT AREAS\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eMISSION, VALUES, AND BELIEFS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with members, the public, and other staff members.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eQUALITY AND QUANTITY OF WORK\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eProvides safe, effective, efficient, culturally competent and consumer centered implementation of direct care in accordance with established policies, procedures, and standards of care.\u003c/li\u003e
\u003cli\u003eEstablishes and maintains and co-facilitates a therapeutic relationship with members.\u003c/li\u003e
\u003cli\u003ePerforms psychosocial interviews with members of program.\u003c/li\u003e
\u003cli\u003ePerforms service coordination functions of assessing, planning, linking, monitoring, and advocating on assigned members.\u003c/li\u003e
\u003cli\u003eParticipates as active member of Team multidisciplinary staff.\u003c/li\u003e
\u003cli\u003ePerforms extensive in vivo services as requested/required to members\u0027 homes, hospital emergency room(s), and other settings. Participates in planning and implementation of consumer treatment plans with emphasis on substance abuse and vocational needs.\u003c/li\u003e
\u003cli\u003eEnsures documentation of all services in accordance with standards.\u003c/li\u003e
\u003cli\u003ePerforms liaison duties with assigned agency.\u003c/li\u003e
\u003cli\u003eCollaborates in coordination of consumer services.\u003c/li\u003e
\u003cli\u003eTransports persons being served, as needed.\u003c/li\u003e
\u003cli\u003eCompletes other duties as assigned.\u003c/li\u003e
\u003cli\u003eMakes every effort to empower members to improve quality of everyday lives.\u003c/li\u003e
\u003cli\u003eParticipates in the development of the Individual Service Plan.\u003c/li\u003e
\u003cli\u003eCoordinates with member for all needs to live successfully in the community.\u003c/li\u003e
\u003cli\u003eAssumes professional responsibility for consumers well-being.\u003c/li\u003e
\u003cli\u003eResponds to crisis situations.\u003c/li\u003e
\u003cli\u003eAssure that members know and understand their legal status and rights. Tracks legal status on all members.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eTEAM MEMBER PARTICIPATION\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eParticipates as a full team member and provides input via reporting observations, concerns, and asking appropriate questions.\u003c/li\u003e
\u003cli\u003eReviews and implements member treatment/service plans as directed.\u003c/li\u003e
\u003cli\u003eActively participates in multidisciplinary team meetings and service planning meetings as necessary.\u003c/li\u003e
\u003cli\u003eProvides 24-hour on-call (beeper) coverage on a rotating basis.\u003c/li\u003e
\u003cli\u003eAccepts risks inherent in working in the community.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eASSESSMENT\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eObserves, records, and reports member social, ADL, substance abuse, vocational and psychiatric behavior per rehab option guidelines.\u003c/li\u003e
\u003cli\u003eCompletes the service plan, including assessing the members educational, substance abuse and vocational needs.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003ch5\u003eJUDGMENT, DECISION-MAKING, AND INITIATIVE\u003c/h5\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates knowledge and proper use of equipment and supplies, including:\u003c/li\u003e
\u003c/ul\u003e
\u003col\u003e
\u003cli\u003eActively participating in maintaining the inventory and ordering of equipment and supplies.\u003c/li\u003e
\u003cli\u003eMonitoring the upkeep and safety of equipment and supplies.\u003c/li\u003e
\u003c/ol\u003e
\u003cul\u003e
\u003cli\u003ePromotes and assists member in developing self-help skills.\u003c/li\u003e
\u003cli\u003eAbility to utilize good judgement.\u003c/li\u003e
\u003cli\u003eDemonstrates responsibility and willingness to take direction.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eRELATIONSHIPS WITH OTHERS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates a good rapport and cooperative working relationship with all members of the team; responds to co-workers with concern and promotes group morale.\u003c/li\u003e
\u003cli\u003eTakes professional responsibility for the well-being of members.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eQUALITY IMPROVEMENT\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eContinually focuses on assigned tasks and seeks and implements improvements as necessary.\u003c/li\u003e
\u003cli\u003eUnderstands and demonstrates safety in all activities.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eCUSTOMER AND COMMUNITY RELATIONS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates a knowledge of Telecare\u0027s customers including members, families, and governmental agencies in all interactions and conduct.\u003c/li\u003e
\u003cli\u003eActs in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.\u003c/li\u003e
\u003cli\u003eMaintains member confidentiality.\u003c/li\u003e
\u003cli\u003eProvides advocacy on members\u0027 behalf in an effort to negotiate troublesome system boundaries.\u003c/li\u003e
\u003cli\u003eDevelops community resources.\u003c/li\u003e
\u003cli\u003eWorks in partnership with families.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003ePLANNING AND TIME UTILIZATION\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eCompletes and follows through with tasks and assignments, meeting expected deadlines.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eATTENDANCE AND RELIABILITY\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eUnderstands and demonstrates knowledge of all policies associated with attendance and tardiness.\u003c/li\u003e
\u003cli\u003eFlexible hours.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003ePROFESSIONAL DEVELOPMENT\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eAttends all assigned inservice education classes.\u003c/li\u003e
\u003cli\u003eRole models excellent professional practice.\u003c/li\u003e
\u003cli\u003eParticipates in ongoing supervision with designated supervisor.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003ePHYSICAL REQUIREMENTS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eRarely 0% to 1%\u003c/li\u003e
\u003cli\u003eInfrequently 2% to 5%\u003c/li\u003e
\u003cli\u003eOccasionally 6% to 33%\u003c/li\u003e
\u003cli\u003eFrequently 34% to 66%\u003c/li\u003e
\u003cli\u003eConstant 67% to 100%\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eConstant sitting and standing 8 hours per day.\u003c/li\u003e
\u003cli\u003eFrequent bending, stooping, twisting, reaching, turning, and squatting.\u003c/li\u003e
\u003cli\u003eOccasional pushing up to 30 pounds for 170 feet (length of hall)\u003c/li\u003e
\u003cli\u003eOccasional pulling up to 25 pounds, possible wheel chairs.\u003c/li\u003e
\u003cli\u003eInfrequent lifting 1-25 pounds from floor to overhead.\u003c/li\u003e
\u003cli\u003eOccasional lifting 1-25 pounds from floor to waist.\u003c/li\u003e
\u003cli\u003eInfrequent lifting 25-50 pounds from floor to waist.\u003c/li\u003e
\u003cli\u003eOccasional lifting carrying of objects and materials weighing 65 to 70 pounds short distances of 15 to 30 feet.\u003c/li\u003e
\u003cli\u003eRarely carrying of patients 80 pounds to 300 pounds. Other employees normally assist.\u0026nbsp; Lift and carry is normally not aided by mechanical device.\u003c/li\u003e
\u003cli\u003eInfrequent overhead reaching.\u003c/li\u003e
\u003cli\u003eConstant small motor and hand skills necessary to perform writing tasks and other simple grasping operations.\u003c/li\u003e
\u003cli\u003eOccasional fine manipulation needed.\u003c/li\u003e
\u003cli\u003eOccasional power grip and hand twisting required in both hands for clutching and grasping; to seize or hold firmly.\u003c/li\u003e
\u003cli\u003eNormal or corrected near and far vision, in addition to non-inhibiting color vision. May read constantly for short durations throughout the day.\u003c/li\u003e
\u003cli\u003eConstant talking, hearing, smelling throughout the work day and must be alert to patient condition and environmental situations.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eDuties and responsibilities may be added, deleted, and/or changed at the discretion of management.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eEOE AA M/F/V/Disability\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-07-08T01:03:57.507Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-07-08T01:03:57.507Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Telecare Corporation
Website : http://www.telecarecorp.com

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