Referral Coordinator- WPB

Profile

Description

Responsibilities

Job Description Summary:

The Referral Coordinator 1 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Job Descriptions:

Job Functions:

Prepares and processes all managed care referral paperwork.

Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.

Contacts various offices/facilities to obtain necessary appointments for completing referrals.

Maintains referral records and files documentation.

Responds to patient inquiries regarding health plan referrals.

Generate referrals as requested by primary care physicians, scheduling of appointments, coordinate transportation and complete other duties as assigned.

Additional Job Description

Required Qualifications

High School Diploma

2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population

Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

Proficient with medical terminology

Experience with Electronic Medical Records

Excellent professional communication abilities, at all levels within the organization and with patients, at all times.

This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

Bachelor's Degree in Healthcare or Business Administration

Bilingual English/Spanish

Knowledge of ICD 10 and CPT coding

Referral experience

Medical Assistant or Professional State Certifications related to healthcare

Ability to operate a multi-line telephone system.

Work Schedule:

Scheduled 40 hours

Monday to Friday 8AM-5PM

Schedule may change as per center needs

Being a part of the Conviva team gives you:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com