Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Louisville, KY
View more jobs in Kentucky
View Similar Jobs

Job Details

Senior EAP Counselor

Company name
Humana Inc.

Location
Louisville, KY, United States

Employment Type
Full-Time

Industry
Healthcare, Counseling

Posted on
Oct 18, 2021

Apply for this job






Profile

Description

The Senior Counselor provides ongoing and crisis intervention focused on the emotional, social, vocational, educational, health-related, developmental, and organizational concerns that impact daily lives. The Senior Counselor work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The EAP On-Site Consultant at Humana Inc. provides assessment, referral, and short-term counseling for associates, their family members, and their friends. S/he provides comprehensive professional assessments in the areas of safety, substance abuse, and domestic violence. The Consultant is responsible for managing management referrals, mandatory referrals, and consultations for managers and Human Resources associates. The EAP Consultant provides training for associates and managers that include topics related to stress and resilience, behavior change, and workplace concerns. In addition, the Consultant provides Critical Incident Response (CIR), involving conducting group and 1:1 support sessions following a traumatic incident, such as the death of an associate or a workplace violence incident.

The EAP Consultant understands and adheres to all EAP policies and procedures and documents all case activity. S/he chooses appropriate resources, referrals, and educational materials. The EAP Consultant demonstrates strong customer focus with all users of the service and conducts appropriate follow up. Based on business needs, s/he may be asked to take on special projects, as requested. The EAP Consultant must cultivate relationships across the organization. Lastly, the Consultant must develop an understanding of the workplace culture and the overall strategy and mission of the organization.

The EAP On-Site Consultant at Humana Inc. provides assessment, referral, and short-term counseling for associates, their family members, and their friends. S/he provides comprehensive professional assessments in the areas of safety, substance abuse, and domestic violence. The Consultant is responsible for managing management referrals, mandatory referrals, and consultations for managers and Human Resources associates. The EAP Consultant provides training for associates and managers that include topics related to stress and resilience, behavior change, and workplace concerns. In addition, the Consultant provides Critical Incident Response (CIR), involving conducting group and 1:1 support sessions following a traumatic incident, such as the death of an associate or a workplace violence incident.

The EAP Consultant understands and adheres to all EAP policies and procedures and documents all case activity. S/he chooses appropriate resources, referrals, and educational materials. The EAP Consultant demonstrates strong customer focus with all users of the service and conducts appropriate follow up. Based on business needs, s/he may be asked to take on special projects, as requested. The EAP Consultant must cultivate relationships across the organization. Lastly, the Consultant must develop an understanding of the workplace culture and the overall strategy and mission of the organization.

Required Qualifications

Master's level degree in Social Work, Psychology, Counseling, or other applicable field

CEAP Preferred

Applicable Kentucky State licensure in field of study, licensed for independent clinical practice

5-10 years or more of work experience in applicable field

A customer satisfaction focus

Experience providing management consultation

Experience providing Critical Incident Response (CIR)

Experience developing and delivering trainings in-person and virtually

Excellent verbal, communication, and interpersonal skills

Excellent computer skills and tech ability; ability to use multiple systems simultaneously

Ability to conduct formal and informal presentations for employer-based groups and to appropriately represent EAP at events, such as health and well-being fairs.

Preferred Qualifications

CEAP

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

Similar Jobs:
Description The Utilization Management Nurse utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Utilization Manageme...
Medical Director - Work at Home
Location : Louisville, KY
Description The Medical Director relies on medical background and reviews health claims. The Medical Director work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-d...
Senior Pre-Authorization Nurse
Location : Louisville, KY
Description The Senior Pre-Authorization Nurse reviews prior authorization requests for appropriate care and setting, following guidelines and policies, and approves services or forward requests to the appropriate stakeholder. Ma...
I like the volume of jobs on EmploymentCrossing. The quality of jobs is also good. Plus, they get refreshed very often. Great work!
Roberto D - Seattle, WA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HealthcareCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HealthcareCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 HealthcareCrossing - All rights reserved. 21 192