Medical Office Receptionist - CenterWell Senior Primary Care - Clermont FL

Profile

Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

*High school diploma or equivalent GED

*Experience in a fast pace/high volume environment

*Experience with MS Outlook

*Basic Computer knowledge

*CPR certification

*Must be a team player with excellent communication skills

*Previous Phlebotomy experience

*Willingness to learn and be cross trained in other roles based on business need

*This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

*ACHA Fingerprinting Required

Preferred Qualifications

*Experience with HEDIS

*Experience with Electronic Medical Records

*Bilingual English/Spanish- Must be able to speak, read, and write in both languages without limitations or assistance

*Minimum of 1 year professional experience as a Medical Assistant in 'back-office' direct patient care

*Previous experience in a geriatric setting

Additional Information

Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com