Associate Director Digital Channels Consumer and Partner Products

Profile

Description

The Associate Director, Technology Solutions is a critical leadership role in Humana's Digital Channels IT organization with accountability for delivery on software solutions that enable Humana's consumers and business partners. The Associate Director devises an effective strategy for executing and delivering on IT business initiatives and requires a solid understanding of how organization capabilities interrelate across department(s).

Responsibilities

The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Responsibilities will include:

Lead software development teams responsible for building web and mobile applications for Humana's consumers as well as business partners

Maintains and fosters internal client relationships. Takes ownership of the relationship and ensures that clients' objectives are met.

Manage the team's labor and budgets including forecasts (labor and non-labor).

Provide leadership to a team of technology professionals, driving associate engagement initiatives, developing and managing talent, and leading change efforts

Collaborates with product managers and engineers to enable specify, design, development and implementation for new and existing web and mobile applications and associated data services.

Provide thought leadership to challenge/influence all levels across the organization to rethink routine, embrace cloud and modern engineering practices including agile adoption to provide highly resilient integrated experiences.

Drive technology roadmap, executes roadmap projects ensuring forward thinking architectural design using agile methodologies.

Possesses the ability to manage and grow talent, mentor associates, and help them grow by setting clear goals, action plans, training, and timely guidance.

Required Qualifications

Bachelor's Degree

At least 8 years of overall professional experience in leading development of large-scale enterprise software systems with strategic planning, resource planning, operations management, and budgeting

Experience growing and leading large teams with a mix of associates and contractors

Excellent verbal and written communication skills

Solid understanding of operations, technology, communications and processes

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Possesses the ability to manage and grow talent, mentor associates, and help them grow by setting clear goals, action plans, training, and timely guidance.

Preferred Qualifications

Master's degree

HealthCare industry experience

Working experience delivering solutions in a public cloud

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com