You may work in a facility staffed with outstanding personnel, yet there are times when personalities clash, and staff members may say or do things that cause unnecessary friction. If this type of behavior is allowed to continue, the problem may escalate. Then, management gets involved and the outcome is rarely good. It is better to recognize what constitutes incivility and work to avoid it.
Exhaustion. This occurs when a person finally suffers stress after attempting to suppress its effects.