Job Duties of Medical Office Staff

The job duties of medical office staff are very important for the functions of the medical office. When you walk into an office at a clinic or hospital, you will see a variety of staff in the medical office and likely you will have worked with a couple of them. A part of their job is to ensure that your visit to the clinic or hospital is professional and pleasing.

Function

As a member of the medical office staff, you will be required to help with the performance of difference clinical, secretarial and clerical tasks. You will also have to assist with customer related duties, to ensure that the health care institution is offering outstanding patient care.



Types

The duties of medical office staff varied depending on where you are employed. In most instances, they will be made up of medical billers and coders, medical assistants, office managers, medical transcriptionists, receptionists and secretaries.

Duties

There are a variety of duties that medical office staff will have while working in a health care facility. Some of the tasks they will have to perform includes answering phones, organizing paperwork, verifying insurance, medical transcribing records, billing and coding maintaining the medical supplies and office.

Size

Now, it all depends on the size of the medical office you are working at that will determine how much work will be involved. In some instances, the staff members may have to perform extra tasks, like providing lab testing services, taking vital signs, recording medical histories, which will allow the doctor in the office to have more time to diagnose and treat the conditions of patients.

Considerations

It is important that the members of the medical staff are courteous and good with people. You will have to have good customer service skills and appropriate phone etiquette. Patience is also a virtue when it comes to this position.